www.serviceocotpus.com (“us, we, ours”) is a comparison website and booking platform that offers end of tenancy cleaning, deep cleaning and carpet cleaning (“services) to customers from relevant companies (“subscribers, subscriber”).
When you use our comparison website, we ask you for your postcode so that we can show you companies that can carry out services around your area.
When you book with one of the companies through our booking platform, we ask you for your name, email address, phone number and full address. This is so the company you book with have all the details they need to contact you regarding the services booked. We also ask for your debit/credit card details so that you can make payment as part of the booking process.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Please note that transmitting information over the internet is generally not completely secure and we can’t guarantee the security of your data.
All payment transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since every browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If users disable cookies in their browser:
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not disclose your personal information to third parties. However, we do send the information you have given us (name, address, phone number etc) to the relevant subscriber company that you have chosen. This is so the subscriber company knows whom to contact in regards to the services and so that you may liaise directly with them.
We may pass on your personal information if we have a legal obligation to do so.
www.serviceoctopus.com may contain links to and from other websites.
Any link you choose to click on and website you visit is done at your own risk.
We may use third party sites such as Facebook, Twitter or Instagram so that you can share, like and review www.serviceoctopus.com and/or the services received. We do not collect or retain any information sent to those third party sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdWords Advertising on our website.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Your feedback is important to us! If you have any questions, comments or suggestions, please send us an email.