At Service Octopus we understand the importance of finding a company you can trust. That’s why we all the companies we work with go through our three step approval process:
During this process we verify all the registration details the company has provided to us, including registered address, contact details, company number, and details of any insurance or guarantees they provide.
Making a booking on Service Octopus should always be the same price or cheaper than going direct to the company. Which is why we verify that the prices entered by any new company on our website match their actual prices. If you ever find this is not the case please email us and we will look into it.
We will always call the company and speak to the person in charge. During the call we ask a variety of questions to ensure that they understand their obligations to customers who book through Service Octopus.